Language of Luxury building is about interior and exterior but now it is also about the tools and technology at your site that communicate with every visitor that flows through your luxury building.
You know, technology has been not-so interesting, you ask your employees, your front office, your visitors, your security marshals, your Housekeeping staff and every human being in your luxury building whether they love interacting with the tools and technologies or not? Most of them will say they hate it? If you dig deeper and investigate further you will realise that the tools and technologies with which patrons interact are never designed keeping in mind all the stakeholder and hence it is difficult for them to bear the technology.
Technology tools must speak the language of luxury real estate, the luxury is always on mute. To unmute the language of luxury real estate / luxury buildings, the tools & technologies at luxury properties should interact & speak up the same language as that of luxury real estate and that’s only achievable if and only if technology tools are designed to “feel” the luxury.
However, yet you won’t achieve success, to let patrons feel the end-to-end luxury of your premium office building, we must connect all visitor touch points and that would mean:
E-checklist (s) should talk to parking system, parking system talk to visitor management, visitor management talk to turnstile, turnstile talk to elevators, elevators talk to Human resource management system, Human resource management systems talk to sensors, sensors talk to washrooms, and washrooms are talk to site procurement systems and finally all technology systems talk to each other under one common Web Application.
