Automation in HR tasks
Automation will no longer be restricted to production in the manufacturing units, rather this is the future of HR. The biggest change in HR would be on the technology front. Automation is the real challenge for HR since the bet is to enhance the skills of HR to make them Pro in technology. Writing a letter for 7 days of leave is a tedious job, now an employee can just press a button on the phone fill in all details and send to HR automatically to process the leave. Whether the HR accepts or rejects the leave is also automated and HR can just press a button on the phone or laptop to accept or reject. The acceptance or rejection reaches the employee email automatically.
Diversification of the workforce
The trend has been for real since past a decade but now brands are more and more aware and are focusing on diversity of the workforce. When I say diversification, I imagine that habitants of the company will be diverse in terms of time, on payroll, off payroll, third party vendors, remote employees, consultants. Because more has to be done and as an HR you want all to “Fall in Love” with your Brand.
Technology Innovation
HR department “has to” accept the technology, that includes connected devices, AI, ML and makes intelligent decisions to enhance overall functioning of HR. It would be crucial via technology for HR to determine whether people are happy when they Check-in with boring Biometric Machine or RFID readers. Technology will also help make it very easy for an HR to improve the overall growth of the business.
Employee Engagement
“Fall-in-Love” yes, as an HR you always want to have that emotional connection of your employees with your company. You know engaging with the employees by HR gives that extra personal and human touch that keeps an employee inspired to work even in the adverse condition. Morals are always boosted by HR who continuously support and nurture them so they never feel negative in any situation. More and More HR are adopting the model of employee engagement. Hence, care for employees by HR is now more and more deeper. Many of the HR leaders in my network always want their employees to feel the freedom, to feel that they are appreciated and the company owes a lot to them. Mobile devices, Smart wearables are the next big shift that shall be leveraged by HR to make the workplace smarter and happier.
Artificial Intelligence
Technology has reshaped the entire HR department and has helped the HR to foster the work and make business more profitable. Right from finding that “right” talent to onboarding and finally off boarding the employee, the entire process including attendance that directly gets to payroll has to be automated.
Technology like Connected devices, IoT, AI, ML and Big data will nourish an HR and grow the entire HR department.
HR Analytics
Often ignored but the most beneficial trend of getting data is to analyse it in a form that HR can take proper benefit. Analytics like How many employees are in the office? What time usually the employees usually check-in? How long do they work? And everything can be automated and presented in the form of analytics with automated decisions that nourish the growth of HR.
Reskilling HR
HR was a manual task that included paper based employment application, to developing process, designing favourable policies, to now a Strategic and technical partner to the CEO and Board of Directors. HR has been neglected both by employees and by CEOs, but now their presence is even more significant. The “Round Table” need them to bring business perspective keeping in mind the interest of employees as well. Hence HR is not just another position rather it is a leadership position, a position that holds emotion like a mother. HR business professionals also need to be technology skilled so they have create the change that takes the company forward.
Leaving my अठन्नी
In the intelligent and smartest workspace of tomorrow, everything at the workplace is connected, human and personalised. The evolution and transformation of workplace as the smart workspace is due to a number of different facts that includes employee engagement, enhancement of productivity, and to reinvent the workplace. AI, ML and Big Data has been credited for the workspace of tomorrow but often undermined are connected devices that means an ecosystem where a Hardware speaks with the software and provides you with analytics and helps you with more intelligent decision making on the cloud. Hence it is the ecosystem of Connected devices that plays with AI is the real game that makes a workplace a winning place. In simple words, is your Access controls speaking with each other? Your answer would be no. Hence now Hardware is in romance with software to make your workspace the best space. According to Gartner, in 2018, 45% of the fastest growing companies in the world employed more smart machines and virtual assistants than people.
